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A revolutionary software tool designed to help users quickly and easily find answers to their questions 24/7.

Dynamic and Responsive Q&A Software Tool

Quick setup

The more the Discover “brain” is used, the more it will grow. Seed it with your top 10 most-asked questions and off it goes! Admins have editing control for responses.

Easy to use

Present users with popular questions, recently asked questions, and questions by categories for quick, convenient, and accurate information. Available 24/7.

Smart & Dynamic

Efficiently connects users with relevant information by matching questions with existing answers using keywords. This process ensures both speed and accuracy.

Discover is a win-win for both Administration and Users

Users

Today’s users expect to find answers to their questions online. Lengthy, unhelpful FAQ pages are too time intensive and don’t always have the answers users want. When a question is typed, Discover quickly matches the question with the same question (or a short-list of closely related questions) that have already been asked and answered by administrators. Keywords make it faster, more accurate, and easier to find the right answer.

Administration

Administrators always have full control over what questions and answers are in the database, as well as editing control over how the questions and responses are worded. The result: quick, convenient, accurate information that serves both users and staff.

Features & Benefits

  • Eliminate the need to answer the same questions asked over and over again.

  • Online convenience for the modern user.

  • Quickly connect users with relevant information with keyword matching.

  • Dynamic and responsive Q&A database to suit the diverse needs of users.

  • Administrators control what questions are in the database, as well as how the responses are worded. 

  • The more the Discover “brain” is used, the more it will grow. Seed it with your top 10 most-asked questions and off it goes!

Let Us Help

Learn more about how Comevo’s Launch™ Online Orientation and Training software can transform the user experience with a platform designed to streamline communication and deliver personal and engaging tools.