Our Company
There are countless software companies on the West Coast, but Comevo – based in San Luis Obispo – is one of a kind. Agile, innovative and responsive to our clients’ changing needs, our approach is simple. We collaborate. We communicate. And we create software – communication software for institutions throughout North America – that is elegant, engaging and effective.
Our People
What makes us truly special? It is the character of each person – the individual skills, talents and personalities – that constitutes the essence of our company.
To continue providing our clients with software and service that are absolutely first class, we keep a constant lookout for innovative, industrious individuals who want to be part of strong, diverse, productive team.
Our Promise
There are no benchwarmers at Comevo: everyone gets to play in every game. Our size – and our positive, professional and rewarding corporate culture – affords each employee the opportunity to make a significant impact on the company’s success. Your voice will be heard. Your contributions will count. And your efforts will be rewarded.
“ If you are considering a post-grad position in sales, or are just looking for a fun, intelligent atmosphere to work in part time, then I would highly suggest working at Comevo. The skills I have learned throughout the training and day-to-day work has given me invaluable inbound/outbound sales experience going forward. Furthermore, the team and collaborative work environment makes work enjoyable each week, which is rare for opportunities around here, and has been the most important attribute of Comevo for me working part time.” Jack Micco- Sales Associate
Check out our Candidate Referral Program.
Positions Currently Listed:
Customer Care Representative – Part-time
Comevo, Inc. is an Equal Opportunity Employer
IT Coordinator
IT Coordinator
Remote position in California
Position Description
Comevo is 100% remote, and the IT Coordinator will act as a single point of contact for all internal Information Technology assets. The IT Coordinator will work with the VP of Operations and be responsible for the successful implementation of all IT initiatives and the effective, efficient, and secure operation and maintenance of Comevo’s internal systems. This candidate should be comfortable resolving issues remotely and with all internal operational software such as those listed below.
Primary Responsibilities
- Partner – Responsible for managing internal vendor and partner relationships.
- Integrate – Ensure coordination and integration of workflows within all operational areas and serve as a key liaison with the business leaders of the organization.
- Maintenance – Manage the maintenance of all company hardware remotely.
- Improve – Achieve measurable improvements in the organization’s capabilities and effectiveness to perform against expanding workloads and demands for services.
- Create – Develop, implement, and monitor comprehensive internal IT security and risk management program including establishing the appropriate policies, trainings, programs and continuity plans.
- Budget – Work within the yearly budgets to actively seek company solutions that are efficient and economical.
- Strive – Seek to improve customer satisfaction levels for internal customers (Comevo employees).
- Research – Evaluate new technology trends balancing the need for technology with a desire to innovate.
- Execute – Define and execute internal IT plans to deploy new systems, tools & technology and ensure smooth adoption of these deployments.
- Grow – Participate in the definition of the organizational structure of the team as we grow.
- Plus – Other duties as assigned.
Technologies Supported
- Office365
- Ring Central
- Microsoft Active Directory
- Microsoft Azure
- AuthO
- Acuity
- Zoom
- Zoho
- Plus others
Qualifications & Skills
- Scale – Experienced in providing mature and scalable IT services, preferably with a SaaS company, managing Enterprise Systems and infrastructure.
- Knowledge – Demonstrated understanding of the following IT domains/controls: security administration, technology change management, data management, business continuity & disaster recovery, operations & problem management, and asset management.
- Technology – Understand web security, cloud computing, networking systems, bandwidth and overall internet infrastructure.
- Design – Create the workflows associated with various department/company business processes caring about best-practices and promoting them with the team.
- Prioritize – Able to effectively prioritize and handle multiple tasks in a dynamic environment.
- Evaluate – Evaluate technology solutions, technology vendors, negotiate contracts related to technology purchases, and maintain relationships with technology vendors.
- Research – Passion for understanding, evaluating, and learning new technologies.
- Values – Respect and share our values.
- Lead – Excellent interpersonal and leadership skills and the ability to interact effectively and professionally with individuals at all levels, both internal and external.
- Organize – Excellent organizational skills with attention to detail and the ability to plan, document, implement and manage multiple projects simultaneously within inflexible time frames, as well as the ability to deal with priority changes.
Benefits
- Medical, Dental and Vision
- Monthly Wellness benefit
- Matching Retirement plan
- Paid Vacation/Sick Time
- Paid Holidays
Details
Salary: $60,000-$80,000/year DOE
Hours: 40 hours per week
This is a remote position in California.
Contact Comevo
Customer Care Representative
Customer Care Representative – Part-time
Part-time 25 hours
Remote position in California
Position Mission
In this part-time position, you get to welcome, train and support our clients. You get to have fun. You get to earn money. Ultimately, you get to put your exceptional people and administrative skills to work.
We have earned an excellent reputation for customer care by hiring ambitious, committed and enthusiastic individuals who have a natural instinct for helping others.
This position is key to our company’s success. We offer an outstanding software service – a tool – and it is your responsibility to ensure that our customers have a positive, supportive guide beside them every step of the way as they learn how to use that tool.
Those who display an outstanding work ethic and produce positive results will have the opportunity to advance in the company.
Primary Responsibilities
The individual in this role will coordinate all customer care duties, including:
- Welcome – Facilitate the onboard process for each client.
- Train – Conduct software training sessions through Zoom with individual clients and their teams as well as help with the Customer Care webinars.
- Support – Field customer support emails and calls. Perform regular customer check-ins. Address customer issues.
- Improve – Conduct customer satisfaction studies. Make recommendations for how we can continue to improve the delivery of customer care.
- Communicate – Respond to customer email and phone inquiries with timely, concise and accurate replies. Work closely with company staff in resolving issues and improving service. Other duties as assigned.
Qualifications & Skills
- Education – High School diploma or equivalent required; some college preferred.
- Computer – Up-to-date computer skills; willingness to learn new programs. HTML & CSS a plus.
- Organized – Strong administrative aptitude.
- Communicator – Great verbal and written communication skills.
- Diligent – Strong work ethic.
Benefits
- Monthly Wellness benefit
- Medical Reimbursement
- Matching Retirement plan
- Paid Vacation/Sick Time
- Paid Holidays
Details
Salary: $20 – $22 per hour (DOE)
Hours: 25 hours per week
This is a part-time remote position in California.
Contact Comevo